With increased competition from alternatives like Airbnb and boutique hotel brands, larger hotel chains are under pressure to provide a more customized experience and even better customer service. Hilton and Marriott are among the chains that are succeeding. Hilton steps up 1 percent to hold first place with an ACSI score of 82, while Marriott…
ਇਸ ਲੇਖ ਤੋਂ ਕੀ ਲੈਣਾ ਹੈ:
- Hilton and Marriott are among the chains that are succeeding.
- With increased competition from alternatives like Airbnb and boutique hotel brands, larger hotel chains are under pressure to provide a more customized experience and even better customer service.
- Hilton steps up 1 percent to hold first place with an ACSI score of 82, while Marriott….
